Field service investment continues to grow as one of the fastest growing occupational segments. A recent episode of “Mad Money” which interviewed ServiceMax CEO Dave Yarnold (http://MadMoney.com), put the number of field service reps in the US at 5 Million. ServiceMax and other field service management programs are banking on this growing segment for their future. Field Service Management software fills in a noticeable gap between sales tracking software and CRM. True, you can use each to monitor field service activities, but to be truly effective you need to have a software that works specifically in that space. FieldOne (http://www.fieldone.com) , ServiceMax (http://www.servicemax.com, and ServicePro (http://MSIdata.com) are examples of software programs moving into this niche. The trick is t find one that has most of the capabilities you need, little of the ones you don’t, and is priced in a way that makes the most sense for your organization.
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