Organizational behavior studies the factors that impact individual and group behavior in organizations and how organizations manage their environments. Organizational behavior provides a set of tools—theories and concepts—to understand, analyze, describe and manage attitudes and behavior in organizations. The study of organizational behavior can improve and change individual, group and organizational behavior to attain individual, group and organizational goals. Organizational behavior can be analyzed at three levels: the individual, the group and the organization as a whole. A full understanding must include an examination of behavioral factors at each level. A manager’s job is to use the tools of organizational behavior to increase effectiveness, an organization’s ability to achieve its goal. Management is the process of planning, organizing, leading and controlling an organization’s human, financial, material and other resources to increase its effectiveness.
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