The 12 Questions



I attended a teleconference today to discuss performance engagements with employees.  A reference was made to Marcus Buckingham and Curt Coffman’s book, “First Break All the Rules: What the Greatest Managers Do Differently.”  I took some notes and decided to post the twelve questions here.  Great questions to ask yourself about how you manage other people and also reflect on how you are managed.  Seems like a great concept, I ordered it on Amazon before the seminar was over.


1.     Do I know what is expected of me at work?

2.     Do I have the materials and equipment I need to do my work right?

3.     At work, do I have the opportunity to do what I do best every day?

4.     In the last seven days, have I received recognition or praise for doing good work?

5.     Does my supervisor, or someone at work, seem to care about me as a person?

6.     Is there someone at work who encourages my development?

7.     At work, do my opinions seem to count?

8.     Does the mission/purpose of my company make me feel my job is important?

9.     Are my co-workers committed to doing quality work?

10. Do I have a best friend at work?

11. In the last six months, has someone at work talked to me about my progress?

12. This last year, have I had opportunities at work to learn and grow?

Marcus Buckingham and Curt Coffman, First Break All the Rules: What the Greatest Managers Do Differently, 1999, p. 26.

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