How does a team go from good to best? How does performance of an organization change from simply serving a customer’s needs to anticipating them? How will COVID redefine how we measure success in a team, organization, or firm? The key to establishing a successful high performing team is based on building a fundamental structure of diversity, psychological safety, autonomy, and high expectations. Once established, these basic components need to be frequently revisited to ensure that the team remains focused and tuned to a high level of performance.