I travel quite a bit and I have had excellent luck with my checked bag.  Between some extensive travel with US Airways and Delta I can only remember 2 incidents where my bag was delayed.  The second being this trip.  Things have changed for the better with delayed luggage.  I was on a Delta flight and my bag was routed to a different city by mistake.  I checked in with the ticket counter and in a few minutes I received an e-mail from  — http://www.wheresmysuitcase.com Delta’s online tracker for missing luggage.  Through this website I was able to verify the location of my bag and also enter any updated delivery information.  Potentially a stressful situation, this online tool put me at ease right away.




Added bonus–received a toiletry kit from the nice lady at the Delta counter in Peoria.  Not a 100% replacement for my bag contents but definitely a step in the right direction.

Building a Consensus




It took me a long time to pick up a book on this subject.9/11 is an emotionally charged issue for me as it is for most people.  I was saddened by the controversy surrounding the rebuilding of the WTC and memorial.  With thousands of families involved there was bound to be a lengthy (and justifiable) debate as to how best to rebuild and remember.  Families, developers, and politicians all had an interest in promoting and persuading their agenda.

This book is about compromise to reach a goal.  Compromise and building a consensus is the most important aspect of living and working with other people.  Whether it is a family, a work unit, or scout troop.  Compromise, when possible, is the best form of conflict resolution.

Chris Joseph has a great article– “Strengths of a Compromise As a Conflict Resolution.” ( http://tinyurl.com/ovydkap)  Just to list the personal and professional benefits of a compromise;

1) quick settlement

2) saving face

3) culture of tolerance

4) breaking deadlocks